At Mymedstores, patient safety and regulatory compliance are our highest priorities.
Order Cancellation
- Orders can be cancelled before dispatch
- Once medicines are dispatched, cancellation may not be possible
Refund Eligibility
Due to the nature of pharmaceutical products:
- Opened or delivered medicines are non-returnable
- Refunds are applicable only in cases of:
- Wrong medicine supplied
- Damaged products at delivery
- Order cancellation before dispatch
Refund Process
- Approved refunds will be processed within 7–10 working days
- Refunds will be issued via the original payment method
Prescription-Based Products
As per Indian regulations:
- Medicines supplied against prescriptions cannot be returned unless defective
Contact for Refunds
For refund or cancellation requests, contact:
📧 mymedstoresinfo@gmail.com